Classification of Investors and Measurement of Visitor Satisfaction and Experience in the Entertainment Sector
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On behalf of:
General Entertainment Authority
Subject:
General Services (Transaction Follow-up)
Project to be carried out:
The project aims to classify entertainment activities and investors by evaluating the technical qualifications and quality of licensed entertainment establishments based on the Authority's approved classification criteria and mechanism. It also measures visitor satisfaction and experience, evaluates their feedback and justifications across the Kingdom's entertainment activities professionally through various communication channels, and enhances the entertainment offerings by analyzing visitor satisfaction survey results. It enables citizens, residents, and the business sector to automatically evaluate all entertainment activities by integrating the latest operational system technologies to improve service quality, accelerate response, and serve diverse community segments.
As posted on etimad.sa (Arabic original).
Identity & Status
Etimad ID
ikDfpuA1n4BT4cChCe8zA==
Tender ID
3713660586073540031
Status
active
Language
bilingual
Agency
General Entertainment Authority
Location
Inside the Kingdom: Riyadh Region, Makkah Region, Madinah Region, Qassim Region, Eastern Province, Asir Region, Tabuk Region, Hail Region, Northern Borders Region, Jazan Region, Najran Region, Al-Bahah Region, Al-Jouf Region
Primary activity
General Services (Transaction Follow-up)
Procurement type
Public Competition
Dates & Deadlines
Published
2026-08-05
Inquiry deadline
2026-08-15
Submission deadline
2026-09-05 09:59
Opening date/time
2026-09-05 10:00
Bid examination date/time
لا يوجد
Expected award date
2026-09-30
Work start date
2026-10-15
Question start date
2026-08-05
Max response days
5
Standstill period days
5
Commercial
Competition number
10260016
Reference number
260639003379
Purpose
The project aims to classify entertainment activities and investors by evaluating the technical qualifications and quality of licensed entertainment establishments based on the Authority's approved classification criteria and mechanism. It also measures visitor satisfaction and experience, evaluates their feedback and justifications across the Kingdom's entertainment activities professionally through various communication channels, and enhances the entertainment offerings by analyzing visitor satisfaction survey results. It enables citizens, residents, and the business sector to automatically evaluate all entertainment activities by integrating the latest operational system technologies to improve service quality, accelerate response, and serve diverse community segments.
Submission method
Two separate files (technical and financial)
Document cost
1000
Contract duration
3 years
Guarantees
Insurance required
No
Initial guarantee details
Initial Guarantee
Initial guarantee address
General Entertainment Authority
Final guarantee details
5.00
Classification & Activity
Classification required
Not Required
Tender activity
General Services (Transaction Follow-up)
Includes supply items
No
Locations & Submission
Bid submission location
General Entertainment Authority Headquarters in Riyadh
Bid opening location
General Entertainment Authority Headquarters in Riyadh
Execution location
Inside the Kingdom: Riyadh Region, Makkah Region, Madinah Region, Qassim Region, Eastern Province, Asir Region, Tabuk Region, Hail Region, Northern Borders Region, Jazan Region, Najran Region, Al-Bahah Region, Al-Jouf Region
Source URL
https://tenders.etimad.sa/Tender/DetailsForVisitor?STenderId=ikDfpu%20A1n4BT4cChCe8zA==
Local Content
Local content mechanisms
Minimum required local content mechanism | Not specified | % | 00